Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email, phone number)
• Booking preferences and requirements
• Dietary and accessibility needs
• Payment information
• Communications you send to us

How We Use Your Information

We use the information we collect to:

• Process and manage your bookings
• Communicate with you about your reservation
• Provide customer support
• Send important updates about your hiking experience
• Improve our services and website

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Our local guides and homestay partners (necessary details for your booking only)
• Service providers who assist us in operating our business
• Legal authorities when required by law

Cookies & Tracking

Our website uses cookies to enhance your experience. These include:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Third-party cookies from affiliate partners including Stay22 (accommodation bookings), Discover Cars and Trip.com (car rentals and flights). These cookies help track referrals and may collect browsing data when you click affiliate links.
• YouTube cookies when viewing embedded videos on our site

A cookie consent banner will appear on your first visit, allowing you to accept or decline non-essential cookies. You can also control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.